Expert Medical Opinion
The Expert Medical Opinion service provides access to leading consultants worldwide.
You can get a expert medical opinion on a diagnosis or treatment option for almost any physical condition to ensure you’re getting the best available medical advice.
Anyone covered by a Generali LifeTime Assist policy can benefit from the Expert Medical Opinion service. This includes your immediate family, spouse/partner and children under 18 or up to the age of 21 in Full Time Education (FTE). Also parents living with you and dependant on you will also have access at no extra cost.
When you’re facing a critical medical decision – whether an important health question or a serious diagnosis – getting it right is everything. Second Medical Opinion connects you to more than 50,000 world-renowned medical experts. As a result, you can be sure you have the right information, the right diagnosis and the right treatment. You don’t need to travel or visit doctors’ offices. No matter where you live or work, you benefit from the world’s best medical minds. The service provides clear and definitive answers for a wide range of health issues.
Who can use this service?
As an Generali LifeTime Assist customer, you get unlimited access to this service at no additional cost.
There’s no limit to how often you can use this service.
How does it work?
You decide how you want us to contact you (phone or email) and complete the form. Your Personal GP Case Manager will then contact you to explain the process, which involves four steps:
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1
Gathering your information:
From the moment you contact us, your Case Manager will start the process of gathering the necessary information about your case.
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2
Review of Medical Records:
A Clinical Committee will perform an initial review of the medical records and other documents you provide.
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3
Expert Selection:
The Clinical Committee will begin the process of selecting the most experienced international medical experts in the relevant pathology.
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4
Case analysis:
Your Case Manager will send your case to the selected experts and maintain telephone contact in order to discuss the specifics of the case with you (and with your treating physician, if desired).